Privacy Policy

1. Introduction

Welcome to Hemiley("we", "us", or "our"). We operate the website located at https://www.hemiley.com(the "Platform"), which provides free online productivity tools across categories including PDF Tools, Image Tools, Developer Tools, SEO Tools, Finance Tools, Student Tools, Business Tools, and more.

We are committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights as a user.

By using our Platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Platform.

2. Who We Are

Hemiley is a free web-based tools platform. We do not:

• Sell products or subscriptions
• Charge users any fees
• Require user registration or account creation to access our tools

All tools on Hemiley are completely free to use directly in your browser.

3. Information We Collect

3.1 Information You Voluntarily Provide

We only collect personal information when you choose to submit it through forms on our Platform. This may include:

• Full Name
• Email Address
• Phone Number

Examples of forms where this may occur include:

• Contact Form
• Request a Tool Form

We do not intentionally collect any personal information beyond what is necessary for the purpose of each form.

3.2 Information Collected Automatically

When you visit our Platform, certain technical information may be collected automatically by our analytics and hosting services. This typically includes:

• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Platform
• Referring URLs
• General geographic location (country or city level — not your precise location)

This information is collected in an aggregated, non-identifiable form and is used solely to understand how our Platform is used and to improve user experience.

3.3 Files and Documents Uploaded to Tools

Several tools on our Platform — particularly PDF Tools and Image Tools — allow you to upload files for processing (e.g., merging, compressing, converting, or editing PDFs and images).

We want to be fully transparent about how uploaded files are handled:

• Files are processed temporarily for the sole purpose of performing the requested tool function.
• We do not store, retain, or archive any files you upload beyond the time required to complete the processing.
• Files are not shared with any third parties.
• Files are not used to train any AI or machine learning models.

We strongly recommend that you do not upload documents containing sensitive personal information, confidential business data, or legally privileged content.

All file processing is designed to be completed and cleared within the same browser session. You are responsible for the content of any files you choose to upload.

4. Why We Collect Information

We collect and use your information only for the following legitimate business purposes:

• Responding to enquiries and messages submitted via our Contact Form
• Providing customer or user support
• Processing and following up on tool requests
• Improving existing tools based on user feedback
• Understanding user requirements to build better products
• Communicating with you regarding your submitted requests

We do NOT:

• Sell your personal information to any third party
• Rent or lease your personal information
• Share your personal information with third parties for advertising or marketing purposes

5. Data Retention

We retain personal information submitted through our forms only for as long as is necessary to fulfil the purpose for which it was collected:

• Contact and Request a Tool form submissions are retained for up to 12 months from the date of submission, or until the matter is resolved, whichever is sooner.
• Tool request submissions are retained for up to 12 months to allow us to track progress and follow up as needed.
• Automatically collected analytics data (aggregated and non-identifiable) may be retained for up to 26 months in line with Google Analytics default settings.

After the applicable retention period, personal information is securely deleted or anonymised. You may request earlier deletion at any time — see Section 10.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website recognise your device and remember certain information about your visit, making your experience smoother and more personalised.

6.2 How Hemiley Uses Cookies

We use cookies for the following purposes:

• Website Functionality: To ensure the Platform works correctly across all features and tools.
• Performance Monitoring: To detect and resolve issues that may affect the speed or availability of our tools.
• Analytics: To understand how users interact with our Platform (e.g., which tools are used most, how long users stay, where they come from).
• Improving User Experience: To identify areas where the Platform can be made better and more intuitive.

6.3 Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You can choose to accept, decline, or delete cookies. Please note that disabling cookies may affect the functionality of some features on our Platform.

For more information on managing cookies, visit your browser's help documentation or a resource such as https://www.allaboutcookies.org.

6.4 Do Not Track (DNT) Signals

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that your browsing activity not be tracked. Our Platform does not currently respond to DNT signals. If you prefer not to be tracked via analytics cookies, you may opt out using the cookie controls described in Section 6.3 above, or by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

7. Analytics Services

We may use third-party analytics services, such as Google Analytics and Google Search Console, to help us understand how our Platform is used. These services may collect data including:

• Pages visited and session duration
• General location data (country or region)
• Device and browser information
• Traffic sources

This data is collected in an aggregated form and is used exclusively to improve the Platform's performance and user experience. We do not use analytics data to identify individual users.

Google Analytics may set its own cookies. For more information about how Google uses data, please visit: https://policies.google.com/technologies/partner-sites

8. Third-Party Services and International Data Transfers

To operate and maintain the Platform, Hemiley may use trusted third-party service providers for:

• Web Hosting: To serve the Platform reliably to users worldwide
• Content Delivery Network (CDN): To improve Platform speed and performance
• Analytics: As described in Section 7
• Performance Monitoring: To detect and resolve technical issues

These third-party providers may be located in countries outside of India, including the United States and members of the European Economic Area. By using our Platform and submitting information through our forms, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

We ensure that any such transfers are carried out with appropriate safeguards, including reliance on reputable service providers who maintain their own data protection standards consistent with applicable law.

These third-party providers operate under their own privacy policies. We do not allow third-party service providers to use your personal information for their own marketing or advertising purposes.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include:

• Secure data transmission protocols (HTTPS/SSL)
• Access controls limiting who can view submitted information
• Use of reputable third-party hosting and service providers

However, please be aware that no online platform or internet transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You use the Platform and submit personal information at your own risk.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete information.
• Right to Deletion: You may request that we delete the personal information you have submitted to us, subject to certain conditions.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format, where technically feasible.
• Right to Object: You may object to the processing of your personal data in certain circumstances.

Users in India have rights under the Digital Personal Data Protection Act, 2023 (DPDP Act). Users in the European Economic Area have rights under the General Data Protection Regulation (GDPR). Users in the United States may have additional rights under applicable state laws.

To exercise any of these rights, please contact us at the details provided in Section 13. We will respond to your request within a reasonable timeframe and in any case within 30 days.

11. Compliance With Applicable Laws

Hemiley is operated from India and is committed to complying with applicable data protection laws, including:

• The Digital Personal Data Protection Act, 2023 (India): We process personal data only for lawful purposes and implement reasonable security safeguards to protect it.
• The General Data Protection Regulation (GDPR): To the extent applicable to users in the European Economic Area, we apply the principles of lawfulness, fairness, and transparency, data minimisation, and storage limitation.
• The Children's Online Privacy Protection Act (COPPA): We do not knowingly collect personal information from children under 13 in the United States.

If you believe we are not complying with applicable law in how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

12. Children's Privacy

Hemiley is not intentionally designed for, nor do we knowingly collect personal information from, children under the applicable minimum age of digital consent in their jurisdiction (e.g., 13 years in the United States under COPPA, 16 years in certain European countries under GDPR, or 18 years under the DPDP Act in India).

If you are a parent or guardian and believe your child has submitted personal information to us without your consent, please contact us immediately. We will take prompt steps to remove that information from our records.

13. Grievance Officer (India — DPDP Act)

In accordance with the Digital Personal Data Protection Act, 2023, any grievances regarding the processing of personal data may be directed to our designated contact:

We will acknowledge grievances within 48 hours and endeavour to resolve them within 30 days.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: